Terms of service
Last updated 26 September 2026
What this platform is
Actionable Logistics arranges transportation, warehousing, fulfillment and customs services through carriers, warehouses and brokers. For most movements we are an intermediary rather than the carrier, and the carrier's own terms govern the transportation.
Where the platform's own fleet carries a shipment, we are the carrier and our carriage terms apply.
Rates and quotes
A quote is an estimate based on the cargo details you supply and is valid for the period stated on it. Rates change, and a quote that has expired will be re-shopped rather than honoured.
Carriers reweigh and remeasure. Where the cargo differs from what was declared, the carrier bills the difference and it is passed through.
Customs and classification
HS classification offered by the platform is advisory. The importer of record is legally responsible for the code declared, and a licensed broker should confirm it before filing.
Landed-cost figures are estimates. Where the platform cannot obtain a duty rate it says so and produces no total — an incomplete landed cost is never presented as a complete one.
Liability
Cargo liability is the carrier's, at the limits in their tariff or the governing convention — the Montreal Convention for air, the Hague-Visby Rules for ocean, the CMR for European road, and the Carmack Amendment for US interstate road.
Those limits are low relative to the value of most freight. Declaring a higher value or arranging cargo insurance is the customer's decision, and the platform makes both available.
Automation
Agents act within limits you configure: a per-action cap, a daily budget and an approval threshold. Anything that moves money requires a human regardless of amount.
You are responsible for the limits you set. Every autonomous action is recorded with its inputs, its authority and its outcome, and that record is available to you.
Not yet reviewed by counsel. These documents describe how the platform actually behaves and are accurate as an engineering statement. They have not been settled by a lawyer and should be before the platform takes production traffic.